Returns & Refunds
At Zest It Up Spices, we take pride in delivering high-quality products and exceptional customer service. If there’s an issue with your order, we’re here to help. Please review our returns and refunds policy below, and feel free to contact us if you have any questions.
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We want you to love your purchase. If your item arrives damaged, faulty or incorrect, please contact us within 7 days of receiving your product, and we’ll work with you to arrange a replacement or exchange. Due to food safety regulations, we cannot accept returns or exchanges for change-of-mind purchases.
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Please send us a photo of the defective product within 7 days of purchase. Alternatively, you can bring the product to Yandina Country Markets.
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In most cases, no physical return is required. A photo of the product and packaging is usually sufficient for assessment.
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Once approved, refunds and exchanges for online orders are typically processed within 7 business days. You’ll receive an email confirmation once your refund has been processed or your replacement order has been sent.
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If you have any questions about returns or refunds, please contact us through our contact page.